How to Fix WHEA Uncorrectable Error (Step-by-Step Guide)

You may have encountered various error messages if you’re a computer user. One such error that can be quite frustrating is the WHEA Uncorrectable Error. This error usually appears on a blue screen, commonly known as the Blue Screen of Death (BSOD). It typically occurs when your computer’s hardware encounters an unrecoverable error, causing your system to crash.

Don’t panic! This step-by-step guide will delve into the causes behind the WHEA Uncorrectable Error and provide practical solutions to fix it. Whether you’re a tech-savvy individual or a novice, this guide is designed to help you navigate the troubleshooting process smoothly. So, let’s get started!

Understanding the WHEA Uncorrectable Error

The WHEA Uncorrectable Error, often accompanied by the STOP code 0x0000124, is a critical error indicating a computer hardware issue. When this error occurs, your system halts to prevent further damage and protect your data. It can occur on various Windows operating systems, including Windows 10, 8, and 7.

Common Causes of the WHEA Uncorrectable Error

To effectively troubleshoot and fix the WHEA Uncorrectable Error, it’s essential to understand its root causes. Here are some common triggers for this error:

1. Hardware Issues: Faulty hardware components or improper connections can lead to the WHEA Uncorrectable Error. This includes problems with your CPU, RAM, motherboard, graphics card, or power supply.
2. Overheating: When your computer overheats due to inadequate cooling or a malfunctioning fan, it can trigger the WHEA Uncorrectable Error. High temperatures can cause hardware failures, leading to errors.
3. Outdated Drivers: Incompatible or obsolete device drivers can result in the WHEA Uncorrectable Error. Drivers act as the bridge between your hardware and software, and any issues with them can cause system crashes.
4. Malware Infections: Viruses, malware, or other malicious software can disrupt your system’s stability and trigger errors like the WHEA Uncorrectable Error.
5. BIOS Settings: Incorrect BIOS settings can interfere with your hardware’s functionality, leading to errors such as the WHEA Uncorrectable Error.

Now that we understand the WHEA Uncorrectable Error and its potential causes let’s dive into the step-by-step guide on how to fix it.

How to Fix WHEA Uncorrectable Error (Step-by-Step Guide)

Check for Overheating

Overheating is a common cause of the WHEA Uncorrectable Error. When your system reaches high temperatures, it can trigger hardware failures and errors. Follow these steps to check for overheating:

1. Step 1: Shut down your computer and disconnect the power source.
2. Step 2: Locate the CPU and GPU fans in the computer case.
3. Step 3: Carefully clean the fans using compressed air to remove dust or debris.
4. Step 4: Verify that the fans are spinning correctly during system startup.
5. Step 5: Consider upgrading your cooling system or adding additional fans if necessary.

Update Device Drivers

Outdated or incompatible device drivers can trigger the WHEA Uncorrectable Error. It’s crucial to keep your drivers up to date. Follow these steps to update your device drivers:

1. Step 1: Press Win + X and select “Device Manager” from the menu.
2. Step 2: Expand the categories and identify devices with a yellow exclamation mark.
3. Step 3: Right-click on the device and select “Update driver.”
4. Step 4: Choose the option to search automatically for updated driver software.
5. Step 5: Restart your computer after the driver update is complete.

Test Your RAM

Faulty or incompatible RAM modules can also trigger the WHEA Uncorrectable Error. To check for memory-related issues, you can perform a memory test using the built-in Windows Memory Diagnostic tool:

1. Step 1: Press Win + R, type “mdsched.exe,” and hit Enter.
2. Step 2: Select the option to restart your computer and start the memory test.
3. Step 3: Wait for the test to complete; the results will be displayed upon restart.
4. Step 4: Consider replacing the faulty RAM module if any errors are detected.

Check Hardware Connections

Loose or improper hardware connections can cause the WHEA Uncorrectable Error. Follow these steps to ensure your hardware is correctly connected:

1. Step 1: Power off your computer and unplug it from the power source.
2. Step 2: Open the computer case and check all hardware connections, including cables, cards, and RAM modules.
3. Step 3: Gently reseat any components that appear loose or improperly connected.
4. Step 4: Ensure all cables are securely plugged into their respective ports.
5. Step 5: Close the computer case and reconnect the power source.

Scan for Malware

Malware infections can compromise your system’s stability and trigger errors like the WHEA Uncorrectable Error. Perform a thorough malware scan using reputable antivirus software:

1. Step 1: Update your antivirus software to the latest version.
2. Step 2: Initiate a full system scan to detect and remove any malware or viruses.
3. Step 3: Follow the instructions provided by your antivirus software to quarantine or remove any threats detected.

Adjust BIOS Settings

Incorrect BIOS settings can interfere with your hardware’s functionality and lead to errors like the WHEA Uncorrectable Error. Follow these steps to adjust your BIOS settings:

1. Step 1: Restart your computer and access the BIOS menu by pressing the designated key (e.g., Del, F2, F10) during startup.
2. Step 2: Navigate the BIOS menu and locate CPU voltage, frequency, and power settings options.
3. Step 3: Ensure the settings are set to default or recommended values.
4. Step 4: Save the changes and exit the BIOS menu.

Verify Hardware Compatibility

Incompatibility between hardware components can cause the WHEA Uncorrectable Error. Ensure that your hardware components are compatible with each other and your operating system. Check the manufacturer’s specifications or consult the documentation for compatibility information.

Perform System Restore

Suppose you recently installed new software or made system changes that triggered the WHEA Uncorrectable Error. In that case, you can use the System Restore feature to revert your computer to a previous working state:

1. Step 1: Press Win + R, type “rstrui.exe,” and hit Enter.
2. Step 2: Follow the on-screen instructions to choose a restore point from before the error occurred.
3. Step 3: Confirm your selection and allow the system to restore to the selected point.
4. Step 4: After the restoration process completes, check if the error persists.

Reinstall Operating System

If all other methods fail to resolve the WHEA Uncorrectable Error, reinstalling your operating system can be a last resort. This process will wipe your system clean and install a fresh copy of the operating system. Make sure to back up your important files before proceeding with the reinstallation.

Seek Professional Assistance

If you’re not confident in your technical skills or if the error persists after attempting the above solutions, it’s advisable to seek professional assistance. A knowledgeable computer technician can diagnose the underlying hardware issues and provide an appropriate solution.

FAQs About the WHEA Uncorrectable Error

Conclusion

Encountering the WHEA Uncorrectable Error can be a frustrating experience, but with the proper knowledge and troubleshooting steps, you can resolve the issue. Following the comprehensive step-by-step guide in this article, you can effectively diagnose and fix the error, allowing your computer to function smoothly again.

Remember to check for overheating, update device drivers, test your RAM, verify hardware connections, scan for malware, adjust BIOS settings, ensure hardware compatibility, and consider a system restore or operating system reinstallation if necessary. If you’re uncertain or unable to resolve the issue, don’t hesitate to seek professional assistance.

Keep your computer’s hardware and software well-maintained, and practice preventive measures to minimize the occurrence of the WHEA Uncorrectable Error in the future. With these efforts, you can enjoy a stable and reliable computing experience.